The Care Coordination Program
The Care Coordination program provides personalized outreach for patients with chronic conditions and other serious medical risks that require intensive, ongoing support to improve their health.
SQCN’s Care Coordination Program
If you are living with a complex or chronic health condition, you might be eligible to participate in the Care Coordination Program of Sequoia Quality Care Network (SQCN).
This free, personalized program can help you improve and maintain your health with self-management techniques and coordination with your individual support team.
Participation is completely voluntary. However, you were identified by a healthcare professional as someone who might benefit from
The Sequoia Quality Care Network Advantage
Your healthcare provider participates in the Sequoia Quality Care Network. This dedicated group of physicians works together with local hospitals to ensure you and your family receive the highest quality, most affordable care.
SQCN has developed the Care Coordination Program to provide personal outreach to patients who might require ongoing support to improve their health.
Services Available to Program Participants at No Cost
- A dedicated healthcare team
- Personalized support with your healthcare goals
- Monthly contact from your care team
You will be assigned a registered nurse (RN) personal care coordinator to provide you with the individual support and assistance you need. He or she will work with your primary care physician with additional support from other care providers as necessary.
Your care coordination team may also include specialists, physician assistants and RN care coordinators. Along every step of the way toward reaching your healthcare goals, they will get to know you and become familiar faces.
You can meet with members of your team in person or over the phone. In addition, a member of the team may even attend doctor appointments with you to make sure all your questions are answered.
Your care team considers you as a whole person and not just as a “medical condition.” Your team will help you find solutions to issues that may hinder you from improving your health and well-being.
Participation in the program will not affect your health benefits. If you decide to participate, someone will call you to set up an appointment with your care coordinator to discuss your personal healthcare needs. This program is completely voluntary and confidential.
Only you, your physician and your care team know you have been invited to enroll in the program, which you may end at any time you wish. We will not use or disclose your health information for anything but care management purposes. Any additional use will require your written authorization.
The care coordination program is available to patients of payers with whom the network is contracted.
Your care coordination team can help you:
- Get answers to your questions
- Follow your doctor’s treatment plans
- Manage medications
- Coordinate your healthcare appointments
- Learn tips for self-care
- Access resources or programs that you need
A Care Coordination Success Story
David* is a 66-year-old diagnosed with Type 2 diabetes in 2014, with an A1c of 8.5. He is also morbidly obese. Shortly after diagnosis, David was referred to care coordination for in-person and telephonic support. The care coordinator provided education and an action plan to help him adopt healthy eating habits and increase his activity level. Seven months later, David has lost 65 pounds, his A1c is 5.8 and he no longer needs to take medication to manage diabetes and high blood pressure.
*Patient name has been changed to protect privacy.